What is an insurance policy?

An insurance policy is an agreement between you and your insurance company, agreed upon by your employer. Questions or concerns regarding your dental insurance must be addressed by the policyholder or patient.

Can you bill my insurance directly?

Up North Dental can bill your insurance provider directly and accept assignment of your allowable dental benefits. This means your insurance provider pays our clinic for the portion of your dental treatment that is covered by your dental plan and you pay our clinic only for the portion of treatment that is not covered.

What kind of method of payment do you accept?

Here at Up North Dental Clinic, we accept cash, E-transfer, Visa or MasterCard.

Does "insurance" mean that all of my dental costs will be paid?

No, dental insurance is meant to offset the costs of dental treatment. The majority of dental plans pay a percentage of the total treatment costs.

What percentage of my treatment costs will my plan cover?

The amount a plan covers is determined by how much the employer paid for the plan. This varies from plan to plan. Your policy booklet or employer can provide you with this information.

What happens if my plan doesn't cover a cost?

You are responsible for your account with us and any charges your insurance does not cover. If, for some reason, your insurance is late in payment to our office, you will be required to pay the outstanding balance and collect any amount owing to you from your insurance. Up North Dental Clinic Flin Flon can assist you in completing any additional forms if necessary.

How do I know what charges will be covered?

Become familiar with your insurance policy as insurance plans differ. Many plans do not specify fee schedule allowances, annual maximums or limitations. Up North Dental strongly encourages you to know your plan in order to eliminate disappointments with payment or reimbursement. For extensive dental work, a pre-determination form can be submitted to your insurance company. You will receive an estimate of how much coverage you have – this will allow you to know approximately the amount over your insurance you will have to pay.